Direct Support Professionals

Helping People Reach Their Full Potential

Direct Support Professionals

Here at CSS we strive only to hire those employees who genuinely display qualities in which we feel would be a good match for the individuals that we serve. Some of those qualities that we look for in our employees are:

  • Experience in the Field
  • Education
  • Enthusiastic
  • Caring
  • Good Listening Skills
  • Dependable
  • Self-Disciplined
  • Able to Handle Adverse and Stressful Situations
  • Previous experience with Restrictive Behavioral Techniques
  • Positive attitude
  • Good Communication Skills
  • Works Well with Others
  • Takes Initiative
  • Responsible
  • Loyalty

Staff Background Checks

Once an employee is selected to be part of the CSS Team they must then be able to pass the following background checks:

  • Ohio Drivers
  • Ohio Criminal
  • Bureau of Criminal Investigation (BCI)
  • Ohio Nurse Aid Registry
  • Ohio Department of Medicaid Provider Exclusion and Suspension List
  • Inspector General Database
  • Drug Testing
  • MR/DD Abuser Registry
  • FBI (If have not been a resident of Ohio for the last five years)
  • Sex Offender & Child-Victim Offender Database
  • US Award Management Database
  • DRC Offender Database
  • 2 Personal References
  • 1 Past Employer Reference


CSS then instructs their Team Members in an extensive training process that involves them in classroom training as well as individual specific training in the homes. Each Team Member is trained in the following areas:

  • First-Aid/CPR
  • Overview of Serving People with Disabilities
  • Assessment, Planning, and Implementing the ISP
  • Person Centered Services
  • Community Integration
  • Trauma-Informed Care
  • Protecting the Health and Welfare of People with Disabilities
  • Service Coordination
  • CSS Policies/Procedures
  • Guardian/Family Involvement
  • Incident Reporting/Major Unusual Incidents
  • In-Home Documentation
  • Medication Procedures/Medical Information
  • Medication Administration/Delegation
  • Universal Precautions
  • Supervisor On-call Procedures/Back-up Procedures
  • Emergency Situations/Procedures
  • Vehicle Safety/Transportation
  • Fire Safety
  • Wheelchair Securement
  • Behavior Management
  • Verbal/Physical Behavior Strategies
  • The Rights of Individuals with Disabilities and Restrictive Measures
  • Budgeting/Finances
  • Professionalism
  • Job shadowing /Individual Specific Training/On-The-Job-Training